CONTACT
Contact us
We're here to help with questions about Julwiz Studio, your account, billing, cancellations and refunds, or anything else.
Ways to reach us
- [email protected]
- Contact form
- Use the form on this page. Your message reaches the same team, and we'll reply to the email address you give.
- Studio customers
- Signed in to the Studio, use Manage account for your plan and cancellation, and Request a design for new catalog designs.
- Response time
- Usually within one business day (Sunday–Thursday, excluding Israeli public holidays).
Before you write
- Cancelling your subscription: in the Studio, open Manage account → Cancel subscription, or email us from the account owner's address. See Cancellation and Refunds.
- Refund requests: include the account name and the payment date.
- Privacy requests: write from the email address on your account so we can verify it. See the Privacy Policy.